Frequently Asked Questions

Met Spires Towers stands out among apartments in Tacoma by offering a convenient downtown Tacoma location in a walkable neighborhood, with quick access to I-5, the Museum of Glass, the Theater District, Point Defiance Park, UW Tacoma, and Pierce Transit. The professionally managed community offers thoughtfully designed apartment homes and on-site amenities including an indoor saltwater pool and spa, 36-seat surround-sound cinema, luxury lounge with pool tables, club-quality fitness center, package lockers, roof deck with grilling stations, coffee lounge, courtesy patrol, and stunning views of the water and Mount Rainier.

The leasing office at Met Spires Towers is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. The office is closed on Sunday. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.

The leasing team at Met Spires Towers can be reached by phone at (844) 441-7658, by email at metspires@avenue5apt.com, or through the online contact form on the property website. Contacting the leasing office is the best way to ask questions about availability, pricing, and tours.

Renters insurance is required at Met Spires Towers, subject to the lease terms and community policy. Residents who need renters insurance recommendations may contact the leasing office, although residents may choose any provider.

Met Spires Towers does not offer a resident referral program for current residents.

If apartment homes are fully leased, Met Spires Towers does not offer a waitlist for prospective residents. Prospective residents should contact the leasing team regarding current apartment availability, as apartment homes are leased on a first-come, first-served basis.

Met Spires Towers is a smoke-free community, and smoking or vaping policies apply to apartment homes, common areas, and amenity spaces. Residents should review the lease and community rules for the full smoking and vaping policy.

The leasing team at Met Spires Towers supports English, and additional language assistance may be available depending on staffing and resources. Prospective residents should contact the leasing office to confirm current language support options.

Prospective residents can schedule a tour of Met Spires Towers by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a helpful way to explore apartment homes, amenities, and the neighborhood.

Met Spires Towers offers in-person guided and virtual tours, depending on community policy and scheduling availability. Prospective residents should contact the leasing office to confirm current tour options.

Prospective residents at Met Spires Towers may be able to tour a specific floor plan, apartment view, or similar layout, depending on current availability and access. The leasing office can help identify the best touring option based on what is open for viewing.

Met Spires Towers offers tours on Saturdays by appointment or on a walk-in basis. The property does not offer after-hours tours.

A valid government-issued photo ID is required for tours at Met Spires Towers. Additional documents, such as proof of income, may be helpful if you plan to apply during or after your visit.

Current apartment availability at Met Spires Towers can be viewed on the property website or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

Rent specials and move-in promotions at Met Spires Towers vary based on unit location and availability. Prospective residents should contact the leasing office or check the property website for the latest offers and leasing incentives.

Met Spires Towers offers a variety of apartment floor plans in Tacoma, including one-bedroom and two-bedroom layouts. Floor plan options are designed to meet different lifestyle, household, and space needs.

Square footage at Met Spires Towers varies by floor plan, with apartment homes ranging from approximately 610 to 865 square feet. Prospective residents can review individual floor plans for layout details, room dimensions, and overall apartment size.

Apartment homes at Met Spires Towers may include finishes such as gourmet kitchens, breakfast bars, microwaves, oversized closets, sunrooms, and Juliette balconies, with select apartments offering upgraded interior features. Finishes can vary by apartment home, renovation level, and floor plan.

Apartment homes at Met Spires Towers include a full-size in-home washer and dryer. Residents should confirm specific in-home laundry features with the leasing office.

Apartments at Met Spires Towers do not have air conditioning, but are equipped with heating to support comfort in Tacoma. Specific heating and cooling systems may vary by building, floor plan, or apartment home.

Select apartment homes at Met Spires Towers include features such as Juliette balconies, patios, and sunrooms, depending on the layout and location of the unit. Residents should confirm which floor plans include these features.

Apartment homes at Met Spires Towers do not include smart-home features.

Met Spires Towers offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.

Met Spires Towers is located in downtown Tacoma at 233 St Helens Ave, Tacoma, WA 98402, offering convenient access to local shopping, dining, employers, and transportation routes. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.

Met Spires Towers is located within the Tacoma school district. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.

Parks near Met Spires Towers include Wright Park, Point Defiance Park, Thea's Park, Neighbors Park, and Firefighter's Park, giving residents access to outdoor recreation, walking paths, green space, and local gathering areas in Tacoma. Nearby park access can be a valuable feature for renters seeking an active lifestyle.

Within about 10 minutes of Met Spires Towers, residents can typically find fitness options such as Orangetheory Fitness, Rainier Athletic Club, Elu Yoga, and Pilates Tacoma. Nearby coffee shops include North Slope Coffee and Cosmonaut Coffee Co. The property is also close to grocery stores including Metropolitan Market, Safeway, and Stadium Thriftway. These nearby conveniences support a more connected and efficient daily routine in Tacoma.

Nearby points of interest around Met Spires Towers include Point Ruston, Temple Theatre, Tacoma Comedy Club, Metropolitan Market, Museum of Glass, the Theater District, and UW Tacoma. This location helps residents stay connected to work, leisure, and everyday conveniences in Tacoma.

Public transit near Met Spires Towers includes Pierce Transit bus lines, the Tacoma Trolley, and Sound Transit stations. Transit availability may help residents commute more easily throughout Tacoma and nearby areas.

Pet-related stores close to Met Spires Towers include Mud Bay and Beaus Bites. Nearby veterinary clinics include Barrett Vet Care and Metropolitan Veterinary Hospital, helping residents care for pets close to home. The property is also close to dog-friendly parks including Garfield Park, Wright Park, Point Defiance Park, Thea's Park, Neighbors Park, and Firefighter's Park.

Rent at Met Spires Towers in Tacoma varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.

Met Spires Towers offers lease terms such as 3 to 12 months, with availability depending on seasonality, apartment type, and current leasing conditions. The leasing team can explain which lease lengths are available for specific apartment homes.

The standard security deposit at Met Spires Towers is based on screening results; deposit amounts may vary. The property does not have an alternative deposit program.

When signing a lease at Met Spires Towers, residents may be charged fees such as a $60 application fee, a security deposit ranging from $250 up to one month’s rent, and other required move-in costs. Specific one-time fees should be reviewed with the leasing team before lease signing.

Monthly rent at Met Spires Towers includes the apartment home only. Other recurring monthly costs may consist of water, sewer, trash, electricity, gas, common-area electricity, common-area gas, pest control, valet trash, internet, billing fees, renters insurance, optional garage parking, and pet rent if applicable. Costs vary by apartment home and lease terms.

Early termination at Met Spires Towers is governed by the lease agreement and may include notice requirements, repayment obligations, or lease-break fees. Residents should review the lease terms carefully and contact the leasing office for guidance on the process.

Lease renewals at Met Spires Towers are offered prior to the lease end date, with notice timing and renewal pricing provided in accordance with lease terms and local requirements. Renewal options may vary based on market conditions and apartment availability.

To apply for an apartment at Met Spires Towers, complete the online application or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.

Application approval timelines at Met Spires Towers typically depend on document completion, identity verification, and screening turnaround times, and may take approximately 24 to 48 hours. Processing times can vary based on weekends, holidays, or incomplete applications.

Qualification requirements at Met Spires Towers may include minimum income standards, credit history review, background screening, rental history, and other criteria listed in the rental requirements. Applicants should review the property’s official screening criteria for current standards.

Met Spires Towers may accept guarantors or co-signers for students or first-time renters, subject to the community’s rental criteria. Guarantors may help support applicants who do not independently meet income or credit requirements.

Background checks may be required as part of the standard apartment application process at Met Spires Towers, subject to applicable laws and screening policies. Screening may also include credit, rental history, and income verification.

Met Spires Towers requires a non-refundable $60 application fee; there is no administrative fee. Applicants should confirm current fees before applying.

Roommates at Met Spires Towers can typically apply together for the same apartment home, subject to occupancy guidelines and screening requirements. Income, credit, and qualification standards may be reviewed individually, collectively, or both, depending on community policy.

If an application for Met Spires Towers is not approved, the applicant is typically notified according to applicable procedures and may receive information about next steps, if available. Screening outcomes are handled according to community policy and legal requirements. Any refundable fees will be refunded.

Residents at Met Spires Towers can pay rent through the online resident portal, which supports options such as ACH, debit card, and credit card. Online rent payment provides a convenient way to manage monthly housing costs.

Met Spires Towers does not offer flexible payment options.

Additional fees associated with paying rent at Met Spires Towers may include late fees of $10 per occurrence, non-sufficient funds fees of $75 per occurrence, and fees for certain online rent payment methods. Residents should review the lease for the exact late fee structure, timing, and any related payment policies.

Met Spires Towers offers electronic statements and auto-pay through the resident payment platform, helping residents manage rent more efficiently.

Utilities at Met Spires Towers are billed separately and not included in the monthly rent. Residents are typically responsible for electricity, gas, water, sewer, trash, internet, and pest control. The leasing office can clarify which utilities are resident-paid.

Typical monthly utility costs at Met Spires Towers depend on the floor plan, apartment size, occupancy, seasonal usage, and local provider rates. Estimated utility costs may range from $80 to $190 or more per month. Actual charges will vary.

Met Spires Towers offers site-wide Wi-Fi. There is a property-mandated internet fee of $50 per month.

Xfinity is the internet provider at Met Spires Towers, offering gigabit-speed internet up to 1 GB download.

Met Spires Towers offers a four-level garage to meet residents' parking needs. The property does not offer guest parking.

Parking at Met Spires Towers is not included in rent and requires a separate $150 monthly parking fee. Residents should confirm current parking charges with the leasing office.

Met Spires Towers offers electric vehicle charging stations for residents in the P3 garage. Charging rates are determined by the supplier.

Met Spires Towers offers bike storage options for residents. Residents should contact the leasing office for more information on storage areas.

On-site amenities at Met Spires Towers include an indoor saltwater pool and spa, 36-seat surround-sound cinema, luxury lounge with pool tables, club-quality fitness center, package lockers, roof deck with grilling stations, coffee lounge, courtesy patrol, and stunning views of the water and Mount Rainier, creating a more convenient and connected apartment living experience in Tacoma. These amenity offerings support fitness, work, recreation, wellness, and social use.

Met Spires Towers has an indoor saltwater pool for residents. Pool hours are 6:00 AM to 10:00 PM daily, subject to posted rules and community policies.

Met Spires Towers offers a club-quality fitness center with treadmills, elliptical machines, weights, and other cardio and strength-training equipment. The fitness center is open 24 hours, giving residents convenient access to workouts close to home.

Met Spires Towers has a luxury lounge with pool tables and seating, and select spaces may be available to reserve for private use upon request. Reservation fees, deposits, and usage rules vary.

Met Spires Towers offers spaces suitable for coworking, including the resident lounge, a coffee lounge, and a meeting room. These spaces can support residents who work remotely or need flexible workspace access.

Package delivery at Met Spires Towers is managed through controlled-access Parcel Pending package lockers. Locker access requires a $20 one-time setup fee.

Additional on-site storage is available for $65 per month at Met Spires Towers, subject to current inventory and lease terms.

Met Spires Towers offers monthly resident events to help build neighborhood connection and community engagement.

Security-related features at Met Spires Towers include controlled-access cameras and nightly courtesy patrols. Residents should contact the leasing office for the most accurate description of current security features.

Met Spires Towers does not offer pet-related amenities.

Met Spires Towers allows pets and requires a pet deposit of $350. The property does not charge monthly pet rent. Breed restrictions apply.

Service animals and support animals at Met Spires Towers are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.

Residents at Met Spires Towers can submit a maintenance request through the resident portal, by contacting the leasing office, or by using the designated service request process for the community. Submitting complete details helps the maintenance team respond more efficiently. Emergency maintenance can be reached by calling 1-833-516-5587 and following the prompts for urgent service. Residents should use the emergency line only for qualifying after-hours maintenance issues.

Maintenance response times at Met Spires Towers depend on the type of issue, service priority, parts availability, and staff scheduling. Routine requests are generally addressed as promptly as possible, while urgent issues are prioritized based on severity.

Emergency maintenance issues at Met Spires Towers generally include situations such as active flooding, loss of essential utilities where applicable, major plumbing leaks, fire-related hazards, security issues, or other urgent conditions. Residents should follow the property’s emergency maintenance guidelines for exact criteria.

Met Spires Towers provides preventive maintenance services such as filter changes, pest control, seasonal inspections, and other scheduled services. Residents should confirm service frequency and access procedures with the leasing office.

Before move-in at Met Spires Towers, the apartment home is typically prepared through standard turnover steps such as inspection, cleaning, maintenance review, and verification of readiness. Specific move-in preparation may vary by unit condition and community procedures.

Met Spires Towers provides a move-in checklist. Recommendations for preferred local movers may be provided upon request. Residents should contact the leasing office for move-in planning resources and available guidance.

If elevator or loading zone reservations are required at Met Spires Towers, residents should coordinate with the leasing office in advance of move-in or move-out.

Met Spires Towers conducts a thorough move-in and move-out inspection process to help document the condition of the apartment. Residents should contact the leasing office if they have any questions about move-in or move-out inspection procedures.

Move-out requirements at Met Spires Towers typically include providing proper notice, returning keys or access devices, removing personal belongings, and leaving the apartment in the required condition. Residents should review the lease and move-out instructions for exact expectations and deadlines.

Deposit refunds at Met Spires Towers are handled according to the lease agreement and applicable law, after any applicable deductions for damages, cleaning, unpaid balances, or other charges. Residents should review the lease for deposit refund timing and conditions.

Met Spires Towers accepts corporate and short-term leases, subject to availability, minimum lease requirements, and pricing adjustments.

Met Spires Towers accepts affordable housing vouchers or other rental assistance programs, subject to applicable laws, program requirements, and community availability. Prospective residents should contact the leasing office for the most current information.

Met Spires Towers offers preferred-employer discounts or relocation partnerships with local hospitals and Joint Base Lewis–McChord, subject to eligibility and current program availability. Interested renters should contact the leasing office for details.

Met Spires Towers does not offer by-the-bed leasing. However, the property does offer guarantor programs and short-term lease options, which may meet the needs of students.

Met Spires Towers offers a furniture rental partnership through CORT, allowing residents to furnish an apartment home without purchasing furniture outright. Availability, package details, and pricing vary.

Met Spires Towers offers sustainability or eco-friendly features such as recycling, electric vehicle charging, and energy-efficient appliances. These features can help support more efficient apartment living in Tacoma.

Apartment homes and shared spaces at Met Spires Towers include energy-efficient appliances. Specific features vary by apartment home and building.